Borrowers set to get justice for Navient robocalls
Navient and other companies servicing student loans and other types of loans owed to the US government have been exempt from the Telephone Consumer Protection Act.
That’s mean they could robocall debtors with impunity.
But a recent court ruling has brought into question that immunity and is likely to see Navient and other companies that service student loans and other government loans sued over their robocalling practices.
If you have a student loan and have been subject to robocalling – the process of having an automated messenger contact you asking you to make payments on your loan – you may have a case.
These calls are often persistent and made to borrowers late at night disputing their lives and their sleep.
As you can see in the case study to the right, violations of the Telephone Consumer Protection Act have resulted in settlements to impacted borrowers.
This is an area we will be keeping a very close eye on at Navient Settlements as Navient robocall lawsuits begin to be lodged.
We’d urge anyone who has been subjected to this kind of invasive and intrusive robocalling activity from Navient or any other student loan servicing company to get in touch via the button below.
This is an issue that will have affected tens or hundreds of thousands of Americans, who now look likely to get their chance to get justice for the calls.
Navient TCPA robocall lawsuit
Navient has been forced to settle a lawsuit successfully alleging breaches of the Telephone Consumer Protection Act. The company has been forced to payout $2.5m to more than 17,000 victims. you could be eligible for compensation too! Find out if you are eligible.
The success of the lawsuit means that more than 17,000 people subjected to persistent “robocalls” from Navient are ruled to be entitled to share in the proceeds of a $2.5m settlement in a suit filed by Turner Law Offices. The February ruling found that Navient violated the Telephone Consumer Protection Act by using automated dialling machines to obtain information about borrowers from third parties who were not responsible for the loans. Navient used an Automatic Telephone Dialing System (ATDS) to place calls requesting location information to third parties’ cell phones without consent.
According to the suit, the representative plaintiff’s brother had a student loan account that was placed with Navient for collection. She was listed as a reference on her brother’s student loan application without knowing. She had never had an agreement with nor provided consent to Navient to call her cell phone. The lawsuit also alleged that the plaintiff and other third parties continued to be called even when they requested no more calls. Click on the button below to contact us if you have received unsolicited calls from Navient as you may be eligible to receive compensation.